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I have more pro’s than con’s but the negatives are a pretty big deal. Kelli from Carolina Lifestyles Senior Care, Inc. dba Home Instead Senior Care. I wore them one time and had to throw them away, along with Clear Care … I have been in the home care business for 12 years and have used different software packages. If the app takes me struggling for 15 minutes and then doesn't record half my inputs it is of no use to me. You have no options to inactivate a referral source (person) and then add a new one2) You can not track Revenue by marketer, it is all linked back to the REFFERING ORG/PERSON, which can ONLY HAVE ONE OWNER. They dont care about the FUNTIONS of HOMECARE AT ALL!!! I tried to clean the contacts with other solution, but the haze would not go away. Uncommunicative company. Clear Care with lens case is ideal for anyone looking for a daily cleaning and disinfecting solution for contact lenses. I personally have never found a better customer support team in any industry. A vendor that takes a interest in their clients? I wish I'd had stayed with ERSP and not switched to ClearCare. In addition to point of care capabilities, ClearCare also offers proprietary scheduling and telephony tools, as well as HR and financials, applicant management, sales management and CRM. Clear Spring Health … We have had broken bones to flu. Our Home Care agency is a medium-sized non-profit Home Care provider (400 clients) in the Pacific Northwest. ClearCare, as a company, recently made changes and reduced the "My Task" functionality. When we call for assistance, no matter what rep is assigned to the call, they are always experts and find a solution quickly. We are able to use multiple reports for any project and we can even generate our own personal reports and save them to use the next time. There are too many features that I like about it. The staffing/scheduling module is awesome, but most are. The support has obviously had little training and does not go through onboarding to understand the issues that new users will have, and which would give them a more robust view of Clearcare. I have uninstalled, reinstalled and updated my phone. ClearCare online billing format is all messed up and no one is fixing it or returning our pleas for help. We do not use a lot of the reports, but the rest of the basic functions work well for our small $800k agency. I have not had any issues with this program. They are always rolling out new features by listening to their customers. ClearCare added offices in Canada & Atlanta, … This is a poor product with even poorer customer support. We have used Clearcare for 2 businesses now, over 6 years and love the functionality and most of all, the level of customer service. from one piece of software. 4 reviews of Lansing Urgent Care - DeWitt "We love this location. • Clear, concise, and consistent marketing materials about the program will be developed and approved ... – Ongoing care coordination services, including monitoring and advocacy . Just want $$$ for the NOW!! ClearCare's customer service is very responsive and they are taking a great platform and making it better every day! 17 in-depth ClearCare reviews and ratings of pros/cons, pricing, features and more. Every single person has been kind and friendly. Establishing a utilization review program will help ensure that persons injured in motor vehicle accidents receive an appropriate level of medical and health care, and that the charges for such care are appropriate. I was told to go to weekly live view read the 3 little bity columns which are not accurate proved it couple times. The system tends to lag and crash a lot. Simplify your software search in just 15 minutes. Clear Care/AOSept (3% hydrogen peroxide, Alcon Labs) will work for some, but not most cases of DSD, because it contains surfactants. Relatively intuitive platform for caregiver management. I chose ClearCare as a new business owner looking for the best possible software available. In December 2010 and again in May 2012, Check-Up warned consumers who wear contact lenses about Clear Care, a lens cleaning product from Ciba Vision (a Novartis company) that contains hydrogen peroxide. Reviews from Clear-Care employees about Clear-Care culture, salaries, benefits, work-life balance, management, job security, and more. This has been a wonderful company to work with. By integrating all office functions into a single user-friendly, highly-accessible web-based system, caregivers can quickly and easily manage their schedules, tasks and any critical situations that ... ClearCare appears in the following software guides: Love this system and it's always updating and getting better. My staff and I really could not be more happy with this product. Contact customer care: 1860 233 9000. CC is also very responsive regarding inquiries and action items, and I love how they seek customer feedback on future planning and innovation. Clear Care is the #1 doctor recommended hydrogen peroxide solution on the market. Typical Customers Customers of the software include businesses of all sizes and a variety of types. Can not add or make changes, I requested on the cna calendar to put their total hours showing us if we can book now or not. Before ClearCare, we were using multiple platforms for various purposes- one for scheduling, another for telephony, a website for charting visit notes, etc. ClearCare vs MatrixCare Home Health and Hospice Software, ClearCare vs Netsmart myUnity Home Health & Hospice. The deletion of this functionality makes this product inferior and not as useful. Please seek out and do your research this company is NOT the way to go. Call us for a Free FastStart Consultation: (844) 686-5616, General User TermsPrivacy PolicyCommunity GuidelinesGeneral Vendor Terms. The thing I like the most about ClearCare is their constant innovation. We own multiple businesses, and we use CRMs like Clearcare for all of them, and Clearcare fails in reporting and functionality. Like I said just for corporate use only. This is a simple solution, and is crippling for revenue tracking. What. You can't use reporting elelments from different parts (for example, a field for Clients can't be reported with certain items related to the Referral source...the list goes on and on).4) search capabilities have major bugs, which leads to MULTIPLE DUPLICATION of clients, caregivers, applicants, referral sources, etc, and causes a nightmare for larger agencies5) Onboarding - ANDRIA IS AWESOME. The Family Room is a fantastic feature and we use it as a selling point to win over potential clients. The product must only be used to soak contact lenses within a special lens case that deactivates the hydrogen peroxide prior to placing the lenses … As everyone knows, referral source (persons) move ALL the time to different hospitals, ALFS, etc, and even work at more than one at a time. We chose Clearcare after evaluating several platform options. ClearCare offers a complete solution for private duty home care agencies that effectively manages the entire business, from client-facing functions to the back end. While I believe that ClearCare has a ton of potential, they love to say "No" (a lot!) Support if so-so, I give it a 2 out of 5, most are quite lacking in knowledge and know nothing about home care industry processes, databases, and offering solutions to the software downfalls. Their customer service stated they would have to charge more if the credited people back for the times it was down. Plus, optimize your client and caregiver … CLEAR CARE ® and CLEAR CARE ® PLUS solutions use hydrogen peroxide to help prevent eye infections by killing harmful germs and bacteria on contact lenses. TERRIBLE reporting (especially marketing), restrictive customization (practically none), and just terrible customer service (outside of one gentleman and a lady, who was our onboarder). However they continue to bill us each month (it's been 3 months). ClearCareGo for Caregivers presents Caregivers of home care agencies using ClearCare with an easy-to-manage schedule and profile management interface. I enjoy being able to have full access to my clients, caregivers, admin staff profiles in one place. And that number is growing, a clear indication of how ClearCare positively impacts … CLEAR CARE ® and CLEAR CARE ® PLUS … 30 Individual Care Bridge Record ... • Review … We are able to track clients, employees, billing, payroll, etc. It impacts employees and lessens their ability to manage their own work. Read the latest user opinions and reviews for ClearCare - All-in-one home health care platform with modular features, free research services | Review, compare ClearCare - All-in-one home health care … 4) search capabilities have major bugs, which leads to MULTIPLE DUPLICATION of clients, caregivers, applicants, referral sources, etc, and causes a nightmare for larger agencies 5) Onboarding - ANDRIA IS AWESOME. It's clean, the wait times are clear and the care is swift but thorough. I initially decided to use Clearcare because we had issues with exporting information from our current software to Quickbooks. ClearCare offers a complete solution for private duty home care agencies that effectively manages the entire business, from client-facing functions to the back end. We own multiple businesses, and we use CRMs like Clearcare for all of them, and Clearcare fails in reporting and functionality. I would highly recommend them! Incredible!Clearcare needs to get their act together. Since we've been on the ClearCare platform we've added payment processing and it's been great for our DSO. What made me choose ClearCare over the other platforms I was exploring was the fact that the system allows for my staff to be more self-sufficient, thus taking strain off my office. Most of the time we just have to hangup because the support is so frustrating, and the emails...they just don't comprehend. There are times when autofill data doesn't populate correctly, but it is probably a limitation of the way the data is sourced so it is not a huge deal. The trainers were useless, gave us half hour to train online. Clunky and doesn't work half the time. In retrospect, we regret the move. Get Accredited Login Welcome to BBB Northwest + Pacific. Cons. I prefer this location to our primary care … Positive changes are always being presented. It has increased the efficiency of our office greatly. 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