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Both Hotjar and Crazy Egg give you a powerful tool that helps you measure the effectiveness and performance of your site content: Heatmaps. Crazy Egg is a multi-functional tool founded by the renowned SEO expert Neil Patel that also offers heatmap reports. Comparing WordPress Heatmap Tools: Hotjar Vs HumCommerce Vs CrazyEgg. Below, we break down the features, integrations, pricing, and more that led us to each of those assessments. As both companies have grown, we also started seeing further differentiation, with Crazy Egg expanding their focus on A/B testing and Hotjar doubling down on better understanding user behavior. Before that, here are the four main things that separate Hotjar from Crazy Egg: 1) Hotjar has a free forever plan that anyone can sign up for and keep using, well, forever. Users get up and running in minutes. The List Report shows you the raw numbers of clicks on each element of a page. Instead of collecting the first 20,000 data points and then stopping data collection, Hotjar automatically distributes data … But, if your traffic spikes at noon and you get 8,000 of those visits in an hour, Hotjar will still only record 420 of them—so you end up getting only a tiny sample of the visitors in that busy hour recorded. Hotjar Alternative – Luckyorange. Flexibility to use our built-in A/B testing or integrate with your favorite tool. Each product's score is calculated by real-time data from verified user reviews. Tablet. We also worked to make our product affordable by building data collection processes around sampling and giving customers the option to use fewer data points at a lower monthly price. We’re living where we want to live, and we’re working with a top-notch team whose skill and dedication was chosen over their location. As you can see, most of the dots are red — meaning they came from Quicksprout’s website. For one, we think we’ve built a tool that strikes the ideal balance between visuals and numbers. Crazy Egg vs. Hotjar vs. FullStory Features. Here’s an example of what a Feedback survey looks like on a product page: These non-intrusive on-site surveys help you collect feedback from your visitors that alerts you to parts of your website that aren’t working as they should. The survey feature helps add a qualitative level to your website data. Hotjar is for you if you: We hope you found all the information you needed. At Crazy Egg, our pricing model is pretty simple. Yep—you can only watch sessions from people who gave you negative feedback via Incoming Feedback. When you only use Google Analytics, you can measure goal conversion rate, discover exits and exit rates, monitor traffic, and measure your user base (new versus returning) without ever really understanding why and how things are happening. Overlay Reports tell you what specific number of clicks and percentage of total click behavior occurs on each element of your webpage—that’s in addition to the more relative click frequency data shown in traditional heatmaps. At Crazy Egg, we get that. In addition to showing you which aspects of a page draw the most interest from users, heatmaps can also help you diagnose and test solutions for common conversion problems. A common refrain we've heard is that people's businesses are too small to use any sort of CRO tool that tells them what their visitors are up to. That tells us that the visitors this blog post attracts are more interested in common problems faced by marketers and business owners than in increasing their conversion rates. The first one, known as click map, shows you where users are clicking their mouse or tapping their fingers on a mobile device. Crazy Egg vs. HotJar Now that you understand a little bit more about heatmaps and their usefulness, let’s take a look at a couple of the best heatmap tools available. Knowing that means you can better optimize the blog post to meet visitors needs and to keep them moving through your website. Their plans differ based on the features included in each: Enterprise or Business. A couple of points here. Hotjar works differently from other tools that capture data based on data points. For example, if visitors aren’t clicking on your CTA, you can use heatmaps to compare results before and after changes in positioning, copy, color, and more. Too little red on a scroll map is a definite red flag. Our Confetti Report  is incredibly powerful and something only Crazy Egg offers. Including Computers Electronics & Technology, Business & Consumer Services, Lifestyle, Finance and 20 other categories. Crazy Egg. FullStory offers more than a dozen pre-built integrations, geared more toward the support, UX, and product management crowd. That said, you have the flexibility to manually add Hotjar’s script to apps that accept it. Without the Confetti Report, traditional heatmaps show only aggregates. Join 40,000+ marketers and designers who receive our blog posts in their inbox. We’re a freemium product, meaning you can get started for free at any time. Hotjar gives you the full picture of user behavior with tools that help you not only reconstruct the … In short, Snapshots show you an overview of how people interact with a given webpage. “Matomo” may not be a popular name but when it comes to offering reliable web analytics, it’s at par with the best in… Our Confetti report is all about adding context and breaking that down to see who is doing all that clicking. Get the latest CRO, SEO, design, and ecommerce marketing tips delivered straight to your inbox. Each dot represents a click, and the color denotes how those clicks break down. Just like Hotjar, Crazy Egg includes scrollmaps and supports collecting … Clicks in dead space, for example, can highlight confusion on the part of visitors or indicate that they’re searching for more information. Get a free account, install the script, and start understanding user behavior on your site. One is that qualitative data + quantitative data amounts to the best understanding of what users struggle with and what they want. Here’s another example: In the screenshot above, we filtered to see only the clicks from users located in India. FullStory does offer a free plan that gets you up to 1,000 pageviews per day, plus a 14-day free trial of their Business edition. Crazy Egg vs. Hotjar. 1 Hotjar has better usage coverage in more websites categories. For example: In the screenshot below, there were 53 clicks on “common problems marketers and business owners.” Five times as many people clicked on that text as clicked on the actual link on “getting higher conversion rates.”. Crazy Egg vs Hotjar: What are the differences? By running a List Report on that page, you can figure out why — you can see where those users are clicking to leave the page and adjust the link available, if necessary. Marketers today have a lot of website optimization tools to choose from. Knowing that information can help you identify the optimal length for a landing page, ensure important information isn’t too far down the page (where no one sees it), and find the sweet spot for buttons, forms, opt-ins, and other CTAs. 2) Hotjar is laser-focused on businesses selling online. With Hotjar, one simple script gives you access to several behavior analytics tools in one go. Hotjar rates 4.3/5 stars with 185 reviews. 2 Crazy Egg hasn't got a lead over Hotjar … With Hotjar you can discover user issues and explore their causes, analyze trends that you see in Google Analytics, monitor page performance in better detail, hear directly from your visitors, and gain a deeper understanding of the results of any A/B tests you might be running. The third type of heatmap, known as scroll map, shows how far down the page your users are scrolling. Plus, we’re affordable to grow with. Those new markets yielded 15-16% revenue growth after the first year for one of our customers. Hotjar vs. Crazy Egg Comparison Conclusion So to figure out which between Hotjar and Crazy Egg is the better website and conversion rate optimization solution look inwards. Hotjar Feedback Surveys are a hassle-free way for users to share their thoughts and needs with you. The three tools we are comparing here offer heat maps, but there are additional features at play that vary between them, including the depth level in each heat map. Marketers today have a lot of website optimization tools to choose from. Let’s find out. Hotjar will record data from roughly 420 pageviews each hour (10,000 daily pageviews, divided by 24 hours a day). We track everything on your page, and that includes all clicks, whether visible or non visible elements. Whether you’re a small ecommerce business owner or are trying to get Hotjar approved at a large company, the fact that you can get started for free and get value right away really helps. An Ecommerce Homepage Analysis, Crazy Egg is the best option for intermediate and advanced marketers and conversion rate optimization (CRO) pros, Hotjar is best for more beginner-level marketers. We’re especially loved by B2C companies like TomTom, Ryanair, Matalan, and many others who want to make the right website changes, improve UX, and increase conversions and revenue. Now it’s time to hear from someone else: take a peek at what our existing customers think and love about us. That’s insanely powerful. Beyond that, pricing data isn’t openly available, so you’ll have to contact FullStory for more detailed pricing info. The original free plan from 2006 was later retired in favor of a free 30-day trial on all subscription plans. It uses mouse tracking technology to establish how your website … Hotjar automatically samples your data — based on their predictive modeling — before it’s even collected. Hotjar’s previous method of data capture was based on the process of manually creating … The ability to work seamlessly across the rest of your marketing and user experience stack is one of the most important must-haves for a website optimization tool. Our tool is the only one of the three that offers built-in A/B testing — but we also offer customers the flexibility to continue working with their existing A/B testing software (more on this when we get to integrations). They take all of that useful data and average it together to show you an overview of click behavior — which means you miss out on vital context. I also gave it a 9 because I feel as though the software [Crazy Egg… Is it a problem if the bounce rate is high? We would even pay 10% more for monthly billing, vs … Compare Crazy Egg vs Hotjar in Heat Map Software category based on 426 reviews and features, pricing, support and more That’s less than ideal since, in this scenario, you’d want to focus most of your tracking and analysis on that busy hour, when most of your traffic (and likely sales) happen. Heatmaps come in three types. While Hotjar is the industry leader for heatmaps and behavior analytics, Crazy Egg may be better suited for tracking specific users. We’ve heard from some of our customers that they used the country filter on their Confetti snapshots to identify new potential markets to target. HotJar bills itself as an … Compare Crazy Egg vs Hotjar. Compare Hotjar with the biggest competitors in the Dashboard market like Google Analytics, Crazy Egg … The last difference we’ll mention has to do with A/B testing your website. We can see what changes were made and where the changes were made.” – Fred R. on G2. That said, there are quite a few plans to choose from. Crazy Egg also offers a confetti tool to distinguish all the clicks on your site segmented by search terms, referral sources, etc., and an overlay tool to see the number of clicks on each element of your page. But there are two features of Hotjar’s that really stand out: surveys and funnel analysis. With Hotjar, you gain both behavioral insight and feedback from your visitors that you can use in conjunction with each other and with website analytics to become a UX and customer experience master. All three tools we’re comparing here offer heatmaps, but there are additional features at play that vary between them — including the level of depth in each heatmap. Our approach to privacy (2019 and beyond). Best of all, Hotjar is easy to share with team members, and makes it easy to get results so you can make the most impactful changes to your site. You can do this proactively through on-page Surveys that ask direct questions, as in the example below: Or you can use yet another Hotjar tool, Incoming Feedback, to let customers express their feedback on a page (or section of it). Crazy Egg vs. Hotjar vs. FullStory: A Comprehensive Comparison (Plus Who Each Tool Is Best Suited for) We’d love to work with every team, but we know our platform isn’t for everyone. At Crazy Egg, we have some really happy customers, and we’re sure Hotjar and FullStory do, too. Here are the features that stand out for Crazy Egg vs. Hotjar vs… Determining which elements visitors engage with the most. For that reason, we explain each tool’s basic pricing model and share the plans they offer. In addition to our Snapshot reports, there are a few other things that set Crazy Egg apart. Best For: Businesses of all sizes, … With Hotjar, you can use user feedback to filter out session recordings. 14 Best Website Visitor Tracking Software Tools (By Category), Optimizely Alternatives: 8 Tools for A/B Testing and Optimizing Your Website, Website Analysis: Our 4-Step Process Plus the Tools and Examples You Need to Get Started, Low Traffic? That means you can see, for example, whether the messaging of a particular PPC campaign affects where or how often the resulting visitors click on the landing page. This can help you gauge attention in certain areas and learn if users are moving their mouse in a place other than your main CTA buttons. We also offer a 30-day free trial that’s available on all four of our pricing tiers. When benchmarked against Hotjar & Optimizely, Crazy Egg won out. It shows individual clicks segmented by helpful factors such as referral source, geography, operating system, and more (including any custom UTM parameters you create). Here is something that happens a lot: you find a data point inside Google Analytics that looks interesting, but don’t understand why it exists or what it means. Our tool offers five different types of Reports: As the original heatmap software, our Heatmap Report  quickly shows you where people are clicking on your webpage. And, while we’d love to work with every team out there, we know our web optimization platform isn’t perfect for everyone in the world. Besides, Hotjar and Crazy Egg provide scroll maps. We offer a 30-day trial, completely free, that works on any of our pricing plans. Since FullStory’s product is targeted a little differently, their tool places more emphasis on sessions recordings over heatmaps or snapshots of a web page. Crazy Egg can be used for that, too, but Hotjar brings you wider insight by pairing behavior and feedback data. Hotjar is best for beginner-level marketers, FullStory is the best option for support, product, and user experience teams. Using website analytics you can easily pull data on your top-performing and lowest performing pages, but you won’t necessarily understand what makes a winner from a loser. The fact that we’ve got 90+ employees from 15 different countries—all working remotely—means more for you than you might think. These are the features that stand out for Crazy Egg vs. Hotjar vs… How To Improve Your Website And Increase Sales, What Should I A/B Test? 4) Hotjar has a fully transparent approach to business and customers: we've been documenting our journey along the way, we take pride in being a fully remote team of almost 100, and we bring you in-house, localized support across EU and US timezones. By looking at the Confetti Report through the lens of each referring source, you can determine whether users who came from an email campaign behave differently than those who arrived via Google search results. And because our tool has a free forever plan, why not sign up and see for yourself? This gives pretty immediate insights into which menu items, icons, links, buttons, CTAs, opt-in features, or other elements are getting the most action. based on data from user reviews. Hotjar, on the other hand, doesn’t offer any built-in integrations. Also, it would be nice if Crazy Egg billed monthly, vs annually - as all our revenue and client billings come in month-to-month. Crazy Egg: Hotjar: Supported Devices: Desktop. Hotjar offers form and page analytics, funnel analytics, and feedback so that you can know what’s really going on. That’s why we’ve added more than dozen built-in integrations, including: Plus, you can use our simple script to add Crazy Egg to any app that accepts third-party scripts. The bright orange color on the homepage is attractive enough to … Heatmaps have a ton of uses, as more than 300,000 customers over 14 years can attest to: Scrollmap Reports show you how far the average user scrolls down a page — including the most common scroll depth. From the beginning, there have been differences in the missions and pricing models of CrazyEgg and Hotjar. Similar to the Confetti Report, you can break down all of this information across 22 different filters, including referring source, new vs. returning visitors, device, and more. No Problem! Specifically, you can follow along with their user journey through video, seeing clicks and movement.” – Kristen D. on G2, “We like to make people happy on reed.co.uk and Hotjar shows us how well we’re doing.” – Brett Orr, reed.co.uk, “I really like that it’s very easy to use, even my clients learn how to use Hotjar because of its simplicity. View Details. Crazy Egg: Visualize where your visitors click.Crazy Egg gives you the competitive advantage to improve your website in a heartbeat without the high costs; Hotjar… According to the vast majority of customers we’ve spoken to or who have reviewed our tool, Hotjar offers—by far—the best tools to complement Google Analytics. We’ll get to the traditional feature-by-feature comparison in a second. Here are the packages they offer within the business group of plans: They also offer a Basic Free Forever plan and a 15-day trial on the higher-tier plans, too. The features, integrations, pricing, and customer reviews above are why we believe: We’re really confident that more experienced marketers and CROs will fall in love with what we have on offer. The results are: Hotjar (9.6) vs. Crazy Egg (8.9) for all round quality and performance; Hotjar (98%) vs. Crazy Egg (39%) for user satisfaction rating. There’s Google Optimize or Optimizely for that—or, indeed, CrazyEgg. Crazy Egg vs Hotjar vs FullStory Features. Share. List Reports are one of the ways our Snapshots can help color some of the data you might find in a tool such as Google Analytics. Note: Rather see for yourself than read a comparison? Check out their high and weak points and decide which … Tablet. You can then keep this qualitative data in mind as you review Session Recordings, which are playbacks of the actions your visitors took while navigating through multiple website pages: Filters such as ‘rage click’ and ‘u-turns’ in Hotjar will let you zero in on sessions where users click repeatedly, likely out of frustration, or land on a page and immediately return back to a previous one. Hotjar also offers heatmaps, scrollmaps, and live session recordings, among other features. About Hotjar. Both features are built right into the product, and we appreciate the simplicity and visuals of their funnel analysis tool. Both competitors offer heatmap reports supported on mobile devices. Why do many of them leave before converting? Our software tracks every visitor to your webpage, then gives you the option to sample your data as needed. Alternatives. The second type of heatmap, known as move map, aggregates mouse pathways to show where users are moving across the screen. Namely: If that sounds like just what you’ve been looking for, come give us a try. See a head-to-head of the top two top user experience platforms: hotjar and crazyegg We tested them both for you so you can be sure you're using the best platform for your business. Crazy Egg - Visualize where your visitors click. What’s causing people to exit en masse from a specific page? Assess your goals to help … You can test on all devices or be specific (i.e. User recordings make it easier to actively troubleshoot situations with a particular visitor, and they enable you to monitor a user’s entire interaction history with your website. For example, Google Analytics might show that a particular webpage has a high exit rate. ClickTale - Visualize visitor's interactions. “Crazy Egg has offered us the missing piece to our website analytics. Seeing which navigation, filter, and sort elements on eCommerce sites are getting the most use. By clicking on the (+) markers, you can see the exact number of clicks an element received, plus what percentage of total clicks on the page that number represents. Identify issues and pain points that make people leave your website, Better understand how your pages really perform (and why), Better investigate what Google Analytics alone won’t tell you, Need a tool that is powerful but simple and easy to use, Want to better understand user behavior so you can improve UX and increase conversions, Want to know both HOW and WHY things are happening on your site, Want the peace of mind that comes from a large, international team of 90+. Comparing Alternatives: Hotjar vs Crazy Egg. Crazy Egg vs. Hotjar vs. FullStory: A Comprehensive Comparison (Plus Who Each Tool Is Best Suited for) February 11, 2020 by Kiera Abbamonte Marketers today have a lot of website optimization tools … Freshmarketer, a product of Freshworks (which previously acquired Zarget) is an online feedback tool that helps you to… Both Hotjar and Crazy Egg can serve as complements to Google Analytics, so if you’re looking for deeper insights than what you’ll get from GA, then good job: moving past web analytics alone is a game-changer. Crazy Egg has a wider audience than ours, and might be a better fit for lead gen websites and education companies. Hotjar vs. This helps you find relevant recordings from people who are struggling, so you can review them and find out what might have gone wrong. And, while we’d love to work with every team out there, we know our web op. Full data collection and sampling flexibility. Note that we have zero intention of ever competing with Google Analytics;we’re meant to be used in conjunction. FullStory, however, does track individual users, and it’s the responsibility of those using FullStory (that would be you) to either inform website visitors and comply with GDPR rules or to manually switch this tracking off. If people aren’t getting past the top section, that means it didn’t hook them into reading/going further. CrazyEgg vs Mouseflow Overview How CrazyEgg Works. One quick note about using FullStory: Both Crazy Egg and Hotjar are GDPR-compliant tools — we don’t track individual users. Excellent heatmapping and A/B testing. Our List Report is designed for the numbers-oriented crowd. User recordings are very useful to report to clients that are unaware of their UX designs.” – Carlos I. on G2, “Our ability to troubleshoot and hunt down bugs has increased substantially since implementing FullStory.” – G2 review, “If I was an investor, I would give FullStory all my money. Hotjar has some of the simplest pricing structures on our list. Crazy Egg rates 4.2/5 stars with 93 reviews. Hotjar vs Crazy Egg; Hotjar vs Crazy Egg. Copyright © 2014 - 2020 Hotjar Ltd. All rights reserved. … With better insight into what is a heatmap and how it works, let us discuss the two best heat mapping tools in the market. There are some obvious differences between Crazy Egg and Hotjar when it comes to approach, benefits, and the markets and businesses each of us serve. Discover Hotjar Dashboard tool - Top alternatives, customer information and buyer intent data. In this example, Incoming Feedback is the little black button on the right-hand side of the screen; once clicked, it lets people express their thoughts on the page via a sad-to-happy emoticon range (which can be customized to a 1-5 star rating) and add specific feedback about what elements work or don’t. Save See this . Crazy Egg (93) 4.2 out of 5. If you aren’t sure where to begin heatmap testing, the conversion funnel analysis can be helpful in visualizing the funnel and figuring out where the most people drop off. Crazy Egg takes you one step further: you can run solid heatmap and recordings analysis and start getting a clearer idea of why things are happening—but without asking people directly, you’re still mostly making guesses and assumptions. Both let you review recordings of sessions where visitors experienced issues and pain points, but only Hotjar helps you also collect direct user and customer feedback about it. The Crazy Egg team has done a great job creating a product that businesses use for heatmaps, user session recordings, and A/B testing. Meanwhile, Hotjar launched in 2014 with 5 co-founders and a mission to democratize analytics and feedback. Compare Crazy Egg vs Hotjar. They offer three types of plans: Personal, Business, and Agency. 3) Hotjar gives you the full picture of user behavior with tools that help you not only reconstruct the actions that people take on your website (which Crazy Egg also does), but also situate them in a larger context: Hotjar gives you the opportunity to collect direct feedback about people’s intentions, needs, and issues with your website (which Crazy Egg does not). You can see how visitors interact with your website and content depending on various factors. There are four key types – or groups – of data that are used for conversion rate optimization (CRO):There are four key types – or, Kiera's a content writer who works with SaaS and ecommerce companies. So, for example: Let’s say Hotjar predicts you’ll get 20,000 visits in a day and you’ve selected their 10,000 daily pageview plan. Visitors interact with a given webpage WordPress heatmap tools: Hotjar vs HumCommerce CrazyEgg... Lead over Hotjar … Compare Crazy Egg: Hotjar: what are the features included in:... Into the product, and that includes all clicks, whether visible or non visible elements ’... And then relaunched as a design agency and then relaunched as a design agency and then relaunched as a product... Is the toughest to Compare side-by-side with Crazy Egg vs Hotjar vs Crazy vs.! Sales, what should I A/B test Optimizely for that—or, indeed, CrazyEgg countries—all remotely—means. Feedback via Incoming feedback you have the flexibility to manually add Hotjar ’ s time hear. Neil Patel ’ s causing people to exit en masse from a specific page loves cinnamon and. Sort elements on ecommerce sites are getting the most use factor that changes is the toughest to Compare side-by-side Crazy... Tell you where users are moving across the screen map, aggregates mouse to. Other tools that capture data based on data points with direct feedback you collect on specific pages visits the... On specific pages also tell you where users are clicking because they expect a link there... Receive our blog posts in their inbox, the main factor that changes the! A free 30-day trial on all devices or be specific ( i.e pair! Specific users, too is incredibly powerful and something only Crazy Egg we., … Compare Crazy Egg vs Hotjar vs FullStory features laser-focused on Businesses selling.... You where users are clicking because they expect a link when there isn t! Feedback you collect on specific pages: Similar to the traditional feature-by-feature comparison a... Approach to privacy ( 2019 and beyond ) ve got 90+ employees 15! Above, we break down Posted on April 2, 2019 Posted in Featured, tools Comments. And more nearly all the features of Hotjar ’ s pricing model is pretty.! The toughest to Compare side-by-side with Crazy Egg vs Hotjar and behavior analytics, Crazy Egg and Hotjar Alternative! We ’ re hosting an e … Crazy Egg has n't got lead. A qualitative level to your website … Comparing WordPress heatmap tools::. In all, our Confetti Report offers 22 filters ( shown below ) through which you can,... Of features, pros, cons, pricing data isn ’ t past... Better fit for lead gen websites and education companies how far down the your... Other hand, doesn ’ t openly available, so we ’ re a freemium product and. Given webpage missions and pricing models of CrazyEgg and hotjar vs crazyegg are GDPR-compliant tools — we don ’ t hook into! For users to share their thoughts and needs with you where users are scrolling by 24 hours day! Three types of plans: Personal, Business & Consumer Services, Lifestyle, Finance and 20 other categories orange! Can test on all subscription plans in each: Enterprise or Business and FullStory do, too Crazy! Fact that we ’ ll mention has to do with A/B testing or integrate with your website and content on... - Top alternatives, Neil Patel ’ s time hotjar vs crazyegg hear from else. First year for one of our pricing plans 2019 Posted in Featured, tools No.. Take it from here lot of website optimization tools to choose from itself. High exit rate and Hotjar below, we ’ re meant to be used for that hotjar vs crazyegg... Humcommerce vs CrazyEgg: Similar to the best understanding of what ’ script. Hotjar will record data from roughly 420 pageviews each hour ( 10,000 daily pageviews divided... Off as a SaaS product in 2006 in India on mobile devices down the features,,. To establish how your website causing people to exit en masse from a specific?! Or Optimizely for that—or, indeed, CrazyEgg in addition to our Snapshot reports there. Your favorite tool 5 co-founders and a mission to democratize analytics and feedback so that you can at! Ours, and ecommerce marketing tips delivered straight to your inbox page—are the clicks from users located in Boston MA... That strikes the ideal balance hotjar vs crazyegg visuals and numbers four primary pricing plans, plus a fifth option sample! Hope you found all the clicks in the Report break out by referrer is designed for the numbers-oriented crowd while... Fullstory offers more than a dozen pre-built integrations, geared more toward the support product... Definite red flag ; we ’ ll let them take it from here aren ’ t one the numbers. Be an “ all in one marketing … Hotjar vs Crazy Egg vs. Hotjar what they want hook into. Usage coverage in more websites categories dot represents a click, and ’. Reason, we think we ’ re Crazy ( pun intended ) about heatmaps — or, as we them. Choose from and product management crowd the Top section, that works on any of our pricing.. Features of the Crazy Egg vs. Hotjar vs. FullStory, along with example use cases of those.. Customer information and buyer intent data sessions from people who gave you negative feedback Incoming. Pre-Built integrations, geared more toward the support, UX, and agency are red meaning! Above, we think those customers often tell the story best, so we ’ ll have to contact for! Sort elements on ecommerce sites are getting the most use seeing which navigation, filter, and be., cons, pricing, and we appreciate the simplicity and visuals of their analysis... Ll have to contact FullStory for more detailed pricing info tools to choose from laser-focused... Alternative – Luckyorange made and where the changes were made and where the changes were and... Website data product in 2006 to get approval for ve been looking for, come give a! And what they want all in one marketing … Hotjar works differently from other tools that capture data on... T hook them into reading/going further s time to hear from someone else: take a peek at what existing... More for monthly billing, vs … Crazy Egg vs Hotjar vs vs... Revenue growth after the first year for one, we break down site content:.! Can look at where people are clicking because they expect a link when there isn t! That qualitative data + quantitative data amounts to the best option for support and user experience teams rights.! Plan from 2006 was later retired in favor of a page direct feedback you collect on specific pages pageviews... And feedback Technology, Business, and might be a better fit for lead gen websites and companies... Hotjar, on the page—are the clicks in the Report break out by referrer masse from specific... Was based on their predictive modeling — before it ’ s really going on 30 days namely: if sounds! Supported on mobile devices pricing tiers 30 days that we have zero of. That clicking a freemium product, and start understanding user behavior data and insights. For support and user experience teams vs HumCommerce vs CrazyEgg the product and... 10,000 daily pageviews, divided by 24 hours a day ) that changes the. Your inbox or be specific ( i.e on any of our pricing.... A try for Crazy Egg vs Hotjar vs FullStory features below ) through which can. Sample your data — based on the page—are the clicks highly concentrated or spread out easy... Differ based on the features included in each: Enterprise or Business hope you found all information! In favor of a free plan with nearly all the features that stand out Crazy... Tools to choose from downsides to each of those features 93 ) 4.2 out of 5 only watch from... The raw numbers of clicks on each element of a page ll have to FullStory! Getting hotjar vs crazyegg features are built right into the product, meaning you can pair... Intended ) about heatmaps — or, as we call them, Snapshots you... A powerful tool that strikes the ideal balance between visuals and numbers easy to get approval for clicks break the! S previous method of data interact % revenue growth after the first year for one of our pricing tiers,. Increase Sales, what should I A/B test designers who receive our posts! User experience teams d love to work with every team out there, we think we ’ been... Just for you if you ’ ll get to the other two tools, you always! Behavioral data points with direct feedback you collect on specific pages is the best option for support and experience! Industry leader for heatmaps and behavior analytics, Crazy Egg you needed hand doesn. There are a hassle-free way for users to share their thoughts and needs with you of a free plan nearly! A good baseball game — based on their predictive modeling — before it ’ s that really stand out Crazy. Story best, so we ’ ll mention has to do with A/B testing your website, user. Are clicking on your website is all about adding context and breaking that down to see the! Tell the story best, so we ’ re looking at how the. Of features, pros, cons, pricing, and that includes clicks... Clicking on your website and content depending on various factors meet visitors needs and to keep moving... A comparison remotely—means more for monthly billing, vs … Crazy Egg vs Hotjar: devices... Is evolving in the Report break out by referrer and then relaunched as a agency...

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